Devices we assess
Recovery feasibility varies with the failure and the condition of the storage medium.
- Phones that do not start
- Non-booting computers
- Hard drives and SSDs
- Memory cards and USB storage
- Formatted or inaccessible storage
Protect the original data
Stop using the affected device where possible. Continued writing, repeated repair attempts or physical damage can reduce the chance of recovery.
Consent and expectations
Data recovery cannot be guaranteed. The device must be assessed, and the scope is recorded through the existing consent process.
- Use the Data Recovery Consent form before work
- Tell us which files matter most
- Do not open or power a physically damaged drive unnecessarily