Privacy Policy

Last Updated: January 2026

Tech Susegad (“we”, “our”, “us”) operates as a multi-brand repair and IT service provider based in Vaddem, Socorro, Bardez, Goa. This Privacy Policy explains how we collect, use, protect and handle your personal information through our website and services.

1. Information We Collect

We may collect the following:

• Name
• Phone Number / WhatsApp Number
• Email Address
• Residential / Business Address
• Device Details & Issues
• Service Requirements
• Optional GPS (lat/lng) only if you allow location access
• Communication history with Tech Susegad

2. How We Use Your Information

• To contact you regarding your enquiries or service requests
• To provide repair, onsite support, pickup & drop services
• To create service tickets / reference numbers
• To improve our website and support system
• For billing, invoicing and warranty claims
• For fraud prevention and security monitoring

3. Location Information

Your live location is collected only if you manually allow it when submitting our form. If denied, no location data is collected.

4. Data Protection

We do not sell, trade, or rent your personal information. All information is stored securely and used only for service-related purposes.

5. Third-Party Services

We do not share personal data with third-party advertisers. However, we may use:

• Email delivery systems
• WhatsApp business services
• POS & billing tools

6. Your Rights

• Request correction of your information
• Request deletion of stored details
• Withdraw consent for communications

7. Contact Us

For privacy-related questions, contact us at:
Email: techsusegad@gmail.com
Phone: +91-6262936916